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Making customers happy at Arnold Clark
Arnold Clark is continually committed to offering excellent levels of customer service and customer satisfaction. We want our customers to be happy together with their cars and us.
Below is just a selection of the feedback received from delighted Arnold Clark customers:
 | "It's easy to look at these cars on the internet and on the papers but where do you buy it? The person who's been looking after you for the last twenty two years. They make you feel special when you're in there and make sure you get what your looking for. Got a newer car and ended up paying less than what I was paying for my original one. We know when we drive out with a car that we're not going to have any problems with it so we're quite happy." Ronnie Campbell and Family |
 | "I love computers, everything about them. I want something that's a cute car, a practical car and an economic car. I did use the Arnold Clark website. It gave you a list of all the cars that were in that range and you could find the car that you really wanted. I really, really liked the budget calculator. You put in how much you wanted to pay a month and it gave you a range and it worked well. Oh it's made my life so much easier. The Arnold Clark website, it gets you to the cars you want very easily. One friend in particular is very jealous of my car and I said ‘Oh well just go and see George at Arnold Clark'." Hayley Swan |
 | "The scrappage deal was too good a deal to miss. There was actually a further five hundred pounds off the deal - could you believe it? It sounded too good to be true. Even before the five hundred pounds came off as well as the two thousand, nobody could beat it and we were told buy a competitor "just go buy it" because they just couldn't match it. The whole experience has been excellent. From the start of the experience with Arnold Clark, to picking up my car, it was positive. I don't think you can ask for anything better, with the extra five hundred pounds off and the years free insurance." Amanda and Scott Fleming |
 | “Because we kind of knew what car we wanted and we needed a lot of boot space for festivals, gigs, weekends away etc, we went round the dealerships and saw what deals were on and Arnold Clark had the best deal to be honest. A higher spec car for a lower price. The fuel’s cheaper, a newer car as well, lower emissions, more than happy with that. Arnold Clark has definitely made us happy. Definitely.” Sam Devine and Nadine Stuart |
 | "I do love driving and I've always loved my cars. I have never had any complaints with Arnold Clark whatsoever. I have got far more then I could ever have dreamed of, and it's wonderful. The experience has been great, my happiness is complete and my car is an absolute joy. This one is called Kris." Linda Wood |
 | "We've had about fifteen cars since we started. I don't think we've bought a car any other place. We've always felt we were getting a good deal. And we got our new car for not a lot of money." James and Kathleen Bruce |
 | "I'm a compulsive shopper, constantly buy things. I clocked eyes on my little Street Ka and instantly fell in love with it. I can easily pay for it but still have my money to go shopping. I definitely recommend Arnold Clark, they offered me a great deal and I'm sure they can offer anyone else a great deal. They're trustworthy, reliable, very friendly and great for a first time buyer. It was a fantastic experience." Stephanie McDowell |
 | "We wanted a bigger car as we were planning on going camping. We always go up to Harris and we take the car with us. I took a photo on my phone, I sent it to my wife and she said "buy it now!" Same payments for a better car, it's ideal, you can't ask for anything better than that. I think six cars in nine years from Arnold Clark says a lot actually. Tells a story that we keep going back." Kenna and Richard McCusker |
 | "My girly type car, I did love it, but it was time to have something sportier. We've always wanted a kind of sportier car with more spec. It was obviously something different that we've never had before, we were going bigger rather than smaller. Buying a new car is a kind of scary thing but the salesman made it really easy and really straight forward. He went out of his way to make sure it was more understandable. It's all about the alloys." Kevin and Stephanie McGill |
 | "First impressions are everything really aren't they? They went the extra mile and if I didn't understand something they'd quite happily sit down and explain it. I felt at ease. I felt as if I was friends with them you know, not just being customer and sales woman." Jordan Hunter |