Our Renault Elgin branch
Our Renault Elgin branch
Four Arnold Clark Renault branches have made it to the final stage of the JD Power of Excellence Awards for ‘Motor Dealer of the Year 2015’.
The four branches that have been shortlisted are:
Dumbarton Renault is the headline branch, as they have the best performance of the group.
The final stage of the JD Power awards process is to complete an onsite assessment, where a representative will visit the branch to see how they perform on service and customer processes. JD Power automotive ratings offer consumers an independent guide and are based on customer satisfaction surveys from people who have visited the branches nominated. The award will go dealerships that provide an outstanding level of customer service consistently.
An assessment score of over 80% is required to secure the accolade of JD Power of Excellence 2015.
We congratulate all of our competing branches for getting this far, and wish them the best of luck in this final hurdle.
