I work in a shop and everyone who walks in says ‘oh new car, its lovely, where did you get it from? Arnold Clark. What was the experience like?’ I tell them it was excellent, couldn’t fault it at all. It was like they were just hand making it for me.
It's easy to look at these cars on the internet and on the papers but where do you buy it? The person who's been looking after you for the last twenty two years. They make you feel special when you're in there and make sure you get what your looking for. Got a newer car and ended up paying less than what I was paying for my original one.
We've had about fifteen cars since we started. I don't think we've bought a car any other place. We've always felt we were getting a good deal. And we got our new car fornot a lot of money.
First impressions are everything really aren't they? They went the extra mile and if I didn't understand something they'd quite happily sit down and explain it. I felt at ease. I felt as if I was friends with them you know, not just being customer and sales woman.
I have bought over 10 cars in as many years from Arnold Clark and I have always received good service and attentive staff. Their car prices are definitely second to none and are most competitive. As a result I have recommended them to my friends and family.
I just bought a new Corsa from Arnold Clark. The salesman was so helpful and did not try to push you into anything. They are so nice and gave you all the advice you needed.
This is my third car I've bought from Arnold. The staff are great - really friendly and professional - they always put you at ease and explain the whole sales process to you.
I've bought 6 cars in total from Arnold Clark and can honestly say I wouldn't consider buying a car anywhere else. The staff are friendly and helpful and are a credit to the company.
The website is very user friendly, easy to use and contains a better selection of cars than most of the other motor dealer sites I've visited.
A very easy website to use. I have had no problem finding what I’m looking for and any enquiries I have had have received a quick response.
I always enjoy greatly looking at your web site. I find it interesting and informative and always has some great offers available.
ArnoldClark.com is a very easy to use website. The search results help you find the car your looking for within seconds! I have bought 2 cars from Arnold Clark and so have other members of my family.
I have bought my last 3 cars from Arnold Clark and have always found the sales staff to be really friendly and the servicing department have been great. I've taken my current car in for its regular services a couple of times and they have always been really helpful."
I called Accist immediately after being involved in an accident and they took care of everything - they even arranged a replacement vehicle for me to make sure I was back on the road immediately.
The service was excellent and the £50 voucher towards my insurance excess was the icing on the cake!
The Accist team kept me updated every step of the way - they took the stress out of being involved in the accident.
At Arnold Clark, we are committed to ensuring that the principle of treating customers fairly is applied responsibly and with integrity throughout all aspects of our day-to-day business. This means that our whole company upholds a continual commitment to offering excellent levels of customer service and customer satisfaction.
Our staff uphold this commitment as an ethos to adhere to at all times. The treating customers fairly policy incorporates a duty and a responsibility for all staff to deliver the promises we make, while listening to customer requirements and understanding their needs.
We ensure that we keep our industry leading sales process, with competitively priced goods, and overall, a pleasant environment for all our customers. Our customers are always at the forefront of our mind, which is why we use our customer feedback to develop and improve the company’s processes and procedures. This is done always with the aim of exceeding the expectations of our customers.