Arnold Clark

Customer Services

Arnold Clark Philosophy

Contact Us

At Arnold Clark, we are committed to ensuring that the principle of treating customers fairly is applied responsibly and with integrity throughout all aspects of our day-to-day business.   




Write to:   Arnold Clark
Customer Services Department
43 Allison Street
Glasgow
G42 8NJ


Email: online enquiry form

Call: 0844 815 2129

Fax: 0141 433 2132
Mon- Fri 8:30am to 5:30pm

 
Looking for information on
vehicle sales and servicing?


Contact your local branchBook a service or MOT online




Outlined below are details of who to contact if you have an enquiry or a complaint relating to a particular department, a vehicle warranty or a product.
 

Departments

Who to Contact at Arnold Clark

Vehicle Warranty

Vehicle Warranty Information

Product

Aftercare Products 

Please note that the sale of Arnold Clark Vehicle Replacement Insurance, Clark Cover and Motor Insurance is regulated by the Financial Services Authority.

The vast majority of issues thatarise can be resolved quickly by following the guidelines above. If, however, an issue is not resolved to your satisfaction then please refer the matter to our Customer Services department.

Our Customer Services department aims to resolve all matters referred to them within 48 hours (2 business days).

For more complex matters (e.g. an issue involving other parties) then the process may take longer. However, regular updates will be provided and your Customer Services advisor will advise you of the timescales.

BT calls 5p per minute, other providers may vary. Calls may be recorded for quality or training purposes.

 

Frequently Asked Questions

Frequently Asked QuestionsClick here for answers to lots of Frequently Asked Questions to Arnold Clark.

Find out how to book your next MOT online, how to insure your new car and much more information.

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Treating Customers Fairly

Treating Customers Fairly"We aim to put the interests of our customers first and treat them fairly at all times". 

Click here to find out more about Arnold Clark's commitment to treating customers fairly.

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