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Terms and Conditions

for Online Service Booking

Your booking

All bookings are subject to availability. Every attempt will be made to accommodate the date/time you have requested, however, depending on the nature of the work and any additional services you require, there may be instances where we will need to contact you for further information on your booking and possibly to arrange an alternative date/time. Should this be the case, we will be in contact with you within 24 hours (48 hours at weekends) of making your booking.

Value servicing

Value servicing offers are promotional offers and apply to cars that are three years old or more and have no more than six cylinders. Offer applies to cars up to and including 2,000cc engine size and excludes all 4x4s, LGVs and HGVs. All points undertaken if applicable and according to car make and model. Additional charges may be applicable for replacing certain spark plugs, fuel filters and specialist oils in some makes/models. Not valid in conjunction with any other Arnold Clark offers. Prices include parts listed and are inclusive of VAT. Value servicing offers are not available at Mercedes-Benz, BMW/MINI or Audi Service departments.

Aftersales terms of business

Find out more about our full terms and conditions of business for the supply of aftersales goods and services.