How it works

How Click & Collect works when buying a car

Find the car you want online, reserve it, then collect from your local branch.


Find your perfect car.

We have cars for you to choose from across the country, and all of our stock is available to be collected at a branch near you.


Personalise your car deal.

Build a car deal that works for your monthly budget. You can also value your part exchange and get a customised finance quote too. Reserve online for a refundable deposit of £99.


Meet your car.

We’ll send you a personalised video, and there’s even the option to arrange a live video call. This gives you the opportunity to see all your car’s features, from tech to trim, and ask any questions you may have.


Move it.

Choosing Click & Collect means we’ll do all the work to transport your car to your nearest collection point within 7 days. Your car will be fully prepped, fuelled and valeted as it begins its journey to you.


Arrange your car collection.

When your car has arrived at your chosen Click & Collect branch, you’ll receive a call from your local Product Genius who will arrange a collection time that suits you.


Collect your new car.

At your appointment, we’ll help familiarise you with the car’s features and controls and finalise any paperwork too. Then, all that’s left to do is jump in and enjoy your new car.

Product geniuses standing outside an Arnold Clark Click & Collect location


Reasons to buy using Click & Collect.

More cars. More choice.

Our Click & Collect service gives you access to more cars. With cars available online, we have the biggest choice of used cars in the UK, so we’re sure we’ll have the one for you!

Search from the sofa

We’ve made it easy for you to build and customise your finance deal at home. From valuing your part exchange to customising your finance quote, you can build a car deal that works for your monthly budget from the comfort of your couch.

Keeping in touch

From live video calls and personalised videos which show you all the car’s features, to our live chat and WhatsApp tools, our friendly staff are always on hand to help answer your Click & Collect questions at every step of your car-buying journey.

Click and Collect location
Product geniuses standing outside an Arnold Clark Click & Collect location


What our customers
have to say

Arnold Clark Click & Collect location


Click & Collect FAQs

How does Click & Collect work when buying a car?

Click & Collect at Arnold Clark works in a similar way to how you’d expect to Click & Collect any other good. At Arnold Clark, you can choose from the UK’s largest range of used car stock online and collect your chosen car from a Click & Collect branch near you.

Is it safe to Click & Collect a car?

Yes. Simply create a secure online account so you can complete all your paperwork and verification processes before collecting your new car from your local branch.

How long does it take to Click & Collect a car with Arnold Clark?

We aim to deliver our cars to the chosen Click & Collect branch within seven days from the day after the order has been approved.

Can I trade in or part-exchange my old car?

Yes, we’ll accept any car regardless of age, mileage or condition. We can even accept more than one car.

How much does Click & Collect cost?

This service comes with a £99 non-refundable delivery fee.

What if I decide I don’t like the car once it’s delivered?

While we always try our best to fully showcase the car to you before it is delivered – through personalised videos and live video calls – we understand that, occasionally, things aren’t exactly how you expected when seeing them in person. If you decide, once your car has arrived, that it’s not the one for you, then your £99 reservation fee will be refunded to you. However, we reserve the right to keep the £99 delivery fee.