You have a physical or cognitive disability which affects your mobility.
You receive a higher rate mobility allowance or personal independence payment.
|Funding type||Weekly allowance||Am I eligible?|
|Higher Rate Mobility Component of Disability Living Allowance (HRMC DLA)||£59.75||Yes|
|Enhanced Rate Mobility Component of Personal Independence Payment (ERMC PIP)||£59.75||Yes|
|War Pensioners’ Mobility Supplement (WPMS)||£66.75||Yes|
|Armed Forces Independence Payment (AFIP)||£59.75||Yes|
|Lower Rate Attendance Allowance (LRAA)||£57.30||No|
|Higher Rate Attendance Allowance (HRAA)||£85.60||No|
Find out more about eligibility and the Motability scheme, use the Motability checking tool.Motability checking tool
View our best Motability car deals from a range of manufacturers including Renault, Toyota, Hyundai and MINI.
We’re operating a range of safe, remote processes to help Motability customers, including showroom appointments, telephone applications and contactless Click & Collect.
However, we understand that if you’ve been shielding, you may prefer not to visit the branch. If this is the case, you can create and submit your application over the phone or via a video call. In addition, if you’d rather not collect your car in person, it can be collected by somebody else, provided they are insured to drive the car.
Before collecting your new car we’ll send you a personalised preview video of your chosen car so that you can familiarise yourself with its controls, features and functions before you collect it.
Motability vehicles must be collected at your local branch using our contactless Click & Collect process – home delivery is not available.
You can read more FAQs about the impact of COVID-19 on Motability renewals here.
Just get in touch with RSA Motability, who can help you change the drivers named on your insurance. Bear in mind that all drivers will be subject to Motability policies on who can drive your car. And regardless of whether you add them when you first apply or during your lease, they must meet RSAM eligibility criteria. Please remember that only those drivers you have listed under the ‘permitted drivers’ section of your Certificate of Motor Insurance will be covered to drive your Motability vehicle.
If you move house or change any of your contact details, please let Motability know as soon as possible to prevent any delays. Please bear in mind only Motability customers or their nominees can provide updates. If your vehicle or personal details have changed, please contact Arnold Clark on 0141 648 1088, or email firstname.lastname@example.org. You’ll also need to inform the Department for Work and Pensions or Veterans UK.
Personal Independence Payment, or PIP, was introduced in 2013 as a replacement for Disability Living Allowance (DLA) for disabled people aged between 16 and 64. You can find out how PIP affects your eligibility for the Motability Scheme here.
If you have a valid reason to end your agreement early, you can call the Motability Customer Services team on 0300 456 4566 and they’ll review your circumstances. There is a £250 administration fee from Motability to cover their costs, and you will waive your right to a Good Condition bonus. Once you’ve returned the vehicle, your Advance Payment may be refunded to you on a pro-rata basis. However, if you cancel more than three times in a seven-year period, your eligibility may be affected.
You should follow your manufacturer recommendations for having your Motability vehicle serviced. It will depend on what sort of vehicle you have, how long you’ve had it and its mileage. You should have received a manual and service book with your car, which we’d recommend you refer to (most people keep this in their glovebox). If you have any questions, please get in touch with our Servicing and Repairs team.
It’s a good idea to plan your next lease vehicle a few months before the end of the agreement. Motability will send you their guide to leasing your next car and their Car Price Guide, then you can contact Arnold Clark and speak to one of our Motability specialists.
We’ve taken the decision to postpone the Arnold Clark Motability Roadshow 2020. Find out more.