Customer Services
The Arnold Clark Group was founded on a simple philosophy that is still upheld today: to offer genuine value for money and create high levels of customer satisfaction.
Contact Us
At Arnold Clark, we are committed to ensuring that the principle of treating customers fairly is applied responsibly and with integrity throughout all aspects of our day-to-day business.
Online Enquiry Form
- Arnold Clark
- Customer Services Department
- 454 Hillington Road
- Glasgow
- G52 4FH
- Mon - Thurs: 8:30am - 8:00pm
- Fri: 8:30am - 7:00pm
- Sat: 9:00am - 5:00pm
- Sun: 12:00pm - 5:00pm
- 0141 648 1088
- 0141 433 2132
Looking for information on vehicle sales and servicing?
Who to Contact...
Outlined below are details of who to contact if you have an enquiry or a complaint relating to a particular department, a vehicle warranty or a product.
Departments
| Departments | In the first instance please refer to your | Then, if necessary, refer to the dealership |
|---|---|---|
| Sales | Product Consultant | Sales Manager / General Manager |
| Service | Service Advisor | Service Manager |
| Accident Repair | Accident Repair Advisor | Accident Repair Manager |
| Parts | Parts Advisor | Parts Manager |
| Rental | Rental Advisor | Rental Manager |
Vehicle Warranty
| Vehicle Warranty | ||
|---|---|---|
| Manufacturer Warranty | Please refer to your manufacturer vehicle handbook for contact details | |
| 60 Day Used Car Warranty | In the first instance please refer to your Product Consultant | Then if necessary refer to the Sales Manager / Service Manager |
| Autocare Warranty | Please refer to your Autocare booklet or contact Autocare on 0141 332 2626 Mon - Fri 8:30am - 5:00pm | |
Departments
| Products (FCA regulated) | All enquiries to | Opening hours |
|---|---|---|
| Vehicle Shortfall Insurance (VSI) | Premia Solutions Limited: 01926 622 660 | Mon - Fri 9:00am - 5:00pm |
| Motor Insurance | Arnold Clark Insurance Services: 0131 555 5999 | Mon - Fri 9:00am - 6:00pm, Sat 9:00am - 5:00pm |
| Payment Protection Insurance (PPI) | Arnold Clark Customer Services: 0141 648 1088, or click here for more information. | Mon - Thu 8:30am - 8:00pm, Fri 8:30am - 7:00pm, Sat 9:00am - 5:00pm, Sun 12:00pm - 5:00pm |
| Other Products | All enquiries to Arnold Clark Customer Services: 0141 648 1088 |
Opening hours: Mon - Thu 8:30am - 8:00pm, Fri 8:30am - 7:00pm, Sat 9:00am - 5:00pm, Sun 12:00pm - 5:00pm |
| Service Plan & Clark Plan | Service Plan & Clark Plan: 0141 406 1922 | Mon - Fri 8:00am - 5:30pm |