Coronavirus update

Our showrooms and forecourts are now open.

You can still buy online, and choose from Click & Collect or free home delivery.

Our service centres and rental branches are open as normal.

No, our showrooms and forecourts are now open.

To keep our staff and customers safe, our showrooms have contactless processes in place and adhere to sanitisation and social distancing guidelines.

Our forecourts are now open with contactless processes in place.

The current government guidance allows you to collect your car from a branch in your local area. All our branches have designated Click & Collect areas with contactless processes and enhanced safety measures in place to keep you safe.

Yes, test drives are available both unaccompanied and accompanied.

If unaccompanied, before you test-drive, we’ll check your documents and organise a planned test drive route for you.

If accompanied, we’ll ask for both the driver and passenger to wear a face covering, even if you are based in England.

In England, from 19th July, face coverings are no longer required in public areas where a safe distance can be maintained. However, we would still encourage face coverings to be used indoors during busier times for everyone’s safety.

In Scotland, it’s still a legal requirement for all our staff and customers to wear a face covering in, and when moving between, our branches – but certain exceptions apply.

Note, all branches will keep screens, sanitisation protocols and one-way systems in place, and we will encourage you to wear a mask at some points during the car sale handover process.

Yes, our showrooms and forecours are now open.

We’re also operating a range of safe remote processes to help Motability customers, including telephone applications and contactless Click & Collect.

However, we understand that if you’ve been shielding, you may prefer not to visit the branch. If this is the case, you can create and submit your application over the phone or via a video call. In addition, if you’d rather not collect your car in person, it can be collected by somebody else, provided they are insured to drive the car.

Before collecting your new car, we’ll send you a personalised preview video of your chosen car so that you can familiarise yourself with its controls, features and functions.

Motability vehicles must be collected at your local branch using our contactless Click & Collect process – home delivery is not available.

Yes, children’s play areas are now open in all Arnold Clark branches and will be cleaned on a daily basis.

Yes, however cars will need to be sanitised afterwards. This means cars will remain locked inside a showroom, but please ask a member of staff and they will arrange to unlock one for you to have a look round.

We’re buying cars again! Appointments are now available at all of our branches.

Our branches will remain open with contactless processes and safety measures in place. Please visit our website to hire a vehicle.

Yes, dual control hire is available as normal in all of our branches.

Please visit our website to hire a vehicle.