Our showrooms and forecourts are now open.
To keep our staff and customers safe, our showrooms will be open by appointment only, with contactless processes in place.
Unaccompanied test-drives and instant appointments will be available.*
You can still buy a car online, then choose to Click & Collect at your local branch or we’ll deliver to your home.
We’ve made it easy for you to buy a car online. Reserve with a fully refundable £99 deposit, then choose contactless Click & Collect in an outdoor area or home delivery, if applicable.
You can pick up your car at a branch in your local area within 48 hours of your order being completed, or your finance being approved.
We have designated outdoor areas and contactless processes in place to protect the wellbeing of our customers and employees. Find out more.
Have your car moved to a branch closer to you for a £99 delivery fee, which will be added to your order. The vehicle will be delivered within six days of your order being completed or your finance being approved, if applicable.
We have contactless measures in place to protect the safety of our customers and staff. This service is subject to availability, please ask a product consultant for more information.
Last updated: 12th April 2021
To protect our staff and customers, our showrooms are open by appointment only at the moment.
We offer instant appointments subject to availability.
Our forecourts are now open with contactless processes in place.
The current government guidance allows you to collect your car from a branch in your local area. All our branches have designated Click & Collect areas with contactless processes and enhanced safety measures in place to keep you safe.
Yes, test drives are available, but due to social distancing rules, they’ll be unaccompanied. Before you test-drive, we’ll check your documents and organise a planned test drive route for you.
It’s a legal requirement for all of our staff and customers to wear a face covering in, and when moving between, our branches – but certain exemptions apply.
Outside, where a 2-metre distance can be maintained, face coverings are not required. However, masks are required at all points during the car sales handover process.
We’re operating a range of safe, remote processes to help Motability customers, including showroom appointments, telephone applications and contactless Click & Collect.
However, we understand that if you’ve been shielding, you may prefer not to visit the branch. If this is the case, you can create and submit your application over the phone or via a video call. In addition, if you’d rather not collect your car in person, it can be collected by somebody else, provided they are insured to drive the car.
Before collecting your new car we’ll send you a personalised preview video of your chosen car so that you can familiarise yourself with its controls, features and functions before you collect it.
Motability vehicles must be collected at your local branch using our contactless Click & Collect process – home delivery is not available.
We’re buying cars again! Appointments are now available at all of our branches.
Our branches will remain open with contactless processes and safety measures in place. Please visit our website to hire a vehicle.
Yes, dual control hire is available. Under current restrictions, both drivers must be from the same or extended household and you need to hire within your own local area.
Please visit our website to hire a vehicle.
We have new contactless processes and hygiene procedures in place to guarantee a safe car shopping experience.