Click & Collect jobs at Arnold Clark

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What is Click & Collect?

Arnold Clark is committed to making the customer journey as smooth as possible. With our Click & Collect service, we allow customers to reserve any of the 28,000+ cars we have on sale for just £99. After that, the car is delivered to the nearest and most convenient locations within just seven days, ready to drive home.

Do you want to help make the buying journey hassle-free for customers? Whether you’re interested in a Customer Service role or working as a Valeter, explore our Click & Collect vacancies to find the right role for you.

Arnold Clark benefits

Discover some of the benefits of working at Arnold Clark

Career progression

Progression is one of our key values as a company

Alex Williamson

Sales Controller

We recognise the potential in every employee and offer many routes for training and career development. Read Alex's progression story to learn more about his journey from Click & Collect Product Genius to Sales Controller.

FAQs

Click & Collect FAQs

What progression opportunities are there?

The progression opportunities are excellent at Arnold Clark Click & Collect. We have lots of Click & Collect Product Geniuses who have gone onto regional or field-based roles, training roles or climbed the ranks internally into other departments. Full training will be provided to allow you to develop your skills and provide excellent service to our customers.

If you have the right attitude and work ethic and are committed to going the extra mile for our customers, you will be an asset to our business and have every opportunity to progress.

How do you earn the bonus?

The bonus payment is broken into four KPIs, which allows 90% of all Click & Collect staff to earn up to £560 per month:

  • Google reviews from customers
  • Finance documents completed in a compliant manner on behalf of the selling branch
  • Compliance on back-end admin duties
  • Purchasing conversion on sell opportunities
Is there a uniform? Will I have to pay?

Yes, there is a uniform that is provided to you free of charge. You will have an annual allocation of workwear that you can order from our uniform portal.

Will my days off be flexible?

You will work a rota with your other team members which will be designed to offer you a great work-life balance. You will work 5 days out of 7 each week, making up 39.5 hours per week between 9am and 7pm.

What can I expect the training to be like?

Our training package is second to none; you will benefit from comprehensive training at our GTG training facility for one week and then on-the-job training once you’re back at your branch. Our training and field management team will work with you on your personal development to offer support and coaching so you excel in your role.

Arnold Clark Values

Committed to creating a diverse and inclusive workplace

Life at Arnold Clark
Family Communication Progression Community Recognition

Alex Williamson

Alex has gone from strength to strength within just four years at Arnold Clark. Starting as a Click & Collect Genius at the Salford branch in October 2018, he soon moved into a vehicle purchasing role where he achieved the most purchases in a month. Through internal opportunities and promotions, Alex then became a Product Consultant where he came first in his division for sales in his first quarter. His hard work hasn’t gone unnoticed, and he has now stepped up to become the branch’s Sales Controller.

Alex said: ’Four different roles in less than four years goes to show that if you work hard and do what is expected, then no company can offer you a journey like Arnold Clark can.’