Broken down? Call us on 0800 783 8365

Breakdown cover

We’ll keep you going with our breakdown cover,
with a range of cover options to choose from.

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Broken down car

Choose from our cover options

All cover options include roadside assistance anywhere in the
UK, home assist and national recovery.

UK cover

  • Up to £250 towards alternative transport or vehicle hire, plus £100 to collect your repaired vehicle
  • Up to £500 towards overnight accommodation including breakfast
  • Priority for vulnerable drivers
  • Cover 365 days a year, 24/7

European cover

You'll get all the same cover as the UK policy, as well as:

  • Cover in selected European countries
  • Up to £150 towards alternative transport or vehicle hire whilst your vehicle is being repatriated
  • Cover for an alternative driver in the event you suffer an illness or injury whilst away from the home address

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Personal Cover


Allows a named person to be covered for any vehicle they may drive for an additional premium, as long as they live at the address of the policyholder.

Why choose us?

Unlimited callouts

Cover 365 days a year, 24/7

No excess payable

Our Partner

We have partnered with Call Assist, who are specialists in providing vehicle assistance services in the UK and Europe.

Call Assist logo

Frequently Asked Questions

Who provides Arnold Clark Insurance Services breakdown cover?

Call Assist Ltd, which is underwritten by DAS Legal Expenses Insurance Company Limited provides breakdown cover for Arnold Clark Insurance Services.

What do I do if my vehicle breaks down?

If your vehicle has broken down, call 0800 783 8365. You’ll need to give the operator your name, address, location and details of your vehicle, including its registration.

If you’re a Arnold Clark Vehicle Management or Car and Van Rental customer, please call 0141 332 2622 for assistance.

What happens if my vehicle breaks down on the roadside?

In the event of a breakdown, please call our 24-hour control centre to request assistance on 0800 783 8365.

Please be prepared with a number we can call you back on, your vehicle’s registration and your precise location (or as accurate a location as you can make out).

Do I pay for parts?

When assistance arrives, your breakdown expert will do their best to get you up and running as soon as possible – you’ll get one hour of labour free at the roadside.

You are responsible for paying for any parts that are requisite to the repair, and if we have to take your car to a garage to repair it, you'll be responsible for parts and labour.

Will my spouse/partner/children be covered if my vehicle breaks down while they are driving it?

Yes, the policy will cover the car and anyone legally allowed to drive your car with your permission.

Will you pay toll or ferry fees?

We do pay ferry and toll fees, but only if they are within the confines of the UK and Northern Ireland.

What happens if my vehicle breaks down abroad?

If your vehicle breaks down on a toll or private road in Europe, you should first contact the local authorities by using a phone situated along the route or by calling 112. Once your vehicle has been recovered from the toll road, we can help if you contact us on 0044 1206 785863.

Do I need to take any extra documents if I travel abroad?

You do. When you travel beyond the confines of the UK you must carry your V5C registration document and driving licence – local regulations and/or customs may require you to provide copies of these documents.

If you don't have these with you, you may incur additional costs.

Can you repair my vehicle at the roadside?

Once they have assessed the condition of your vehicle, our vehicle recovery operator will make an informed decision on whether they believe the vehicle can be repaired or whether it needs recovery.

If they feel the vehicle can be repaired, they’ll despatch a service van to perform a roadside repair.

Get your quote

Get an online quote and you’ll be
insured within minutes.

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Not what youre looking for?

Boost your cover with our range of additional products, giving you
peace of mind while you’re on the road.