We can settle directly with your vet or you, the policyholder.
You don’t need to inform us before your pet receives treatment. We aim to have a claim decision within ten working days.
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Why not protect other aspects of your life, too?
Our maximum benefit policies will cover your pet for its lifetime up to the maximum amount of benefit for each separate condition (£1000, £4250 or £7500), subject to you renewing your policy with us and premiums being paid up to date.
Our maximum benefit policies can pay up to the policy limit (£1,000, £4,250 or £7,500) for each condition, dependent on the cover level you choose.
The great news is, there’s no limit on the number of conditions you can claim for over the lifetime of the policy. We also don’t impose a time limit on claiming for a condition, however cover for a condition will cease once the maximum benefit for it has been reached.
Our accident-only policy can pay up to the policy limit (£1,000) per accident over a 12-month period, as long as you renew your policy with us and premiums are paid up to date.
Cover for an accident will cease once the financial limit has been reached, or after 12 months from the date of the first treatment, whichever comes first.
There is no limit on the number of accidents you can claim for over the policy lifetime.
Bronze, silver and gold maximum benefit policies will cover you for eligible ongoing conditions that start after the inception of your policy, up to the maximum benefit of your chosen level (£1,000, £4,250 or £7,500) and subject to you renewing your policy with us and premiums being paid up to date. Please see our Pet Policy Benefits for more details.
Accident only cover provides £1,000 per accident for treatment costs for up to 12 months from the date of the first treatment after your pet is hurt in an accident, subject to you renewing your policy with us and premiums being paid up to date.
We can either pay the policyholder or your vet directly, as long as your vet is agreeable to this. Claims are usually assessed within ten days of receipt of a completed claim form.