FAQs

Got a question?

See if we’ve answered it below, and if not, please don’t hesitate to contact us and let us know how we can help.

• Will this insurance cover me to drive hire/rented cars?

  No, this policy will only cover you to drive a car that is covered by an insurance policy. It is there to sit alongside a motor policy so that if you are involved in an accident the policy holder’s no claims discount is not affected. The only exception to this would be on hire/rented motorhome vehicles.

• What is the maximum size of vehicle I can insure on this policy?

  We will allow you to insure up to a 3.5 tonne vehicle or a 5 tonne motorhome.

• Will my trailer/caravan be covered?

  Yes. The car you drive will be covered fully comprehensive and anything you tow will be covered on a third party only basis.

• I do not own the car; can I still buy short-term cover?

  Yes you can still cover the car as long as you have full permission from the owner.

• What type of licence do I need to take out short-term cover?

  You can insure the car if you have a full UK, EU, Australian or New Zealand licence, some terms and conditions may apply.

• Who do I call if I need to make a claim on this insurance?

  The telephone number for making a claim is 0800 0156 166

• Will short-term cover insure the car outside the EU?

  No, this insurance cover is only valid if you are driving in an EU member country.

• My car has been impounded; can I use short-term cover to get it back?

  No, our policy does not cover seized or impounded cars.